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Collect client documents without the chasing.

Replace email threads, attachments, and spreadsheets with one secure link. Your clients provide every document and answer you need, and you see at a glance what’s in and what’s still missing.

Get started for free · No credit card required

One link instead of twenty emails and phone calls. Your clients know exactly what you need and by when, Actament reminds them until they’re done, and you see at a glance what’s in and what’s still missing.

Your inbox was never meant to be a filing system. Yet that’s where most firms collect their clients’ documents, one email at a time.

With email and phone calls

  • Replies arrive in pieces, across emails and phone calls, with attachments named scan001.pdf.
  • A spreadsheet, or your memory, tracks what has arrived and what hasn’t.
  • You write the same “just checking in” email again and again.
  • A file is wrong or unreadable, and another round of emails begins.
  • IDs, tax records, and bank statements sit in inboxes for years.

With Actament

  • Every answer and file arrives in one place, organized by question.
  • You see at a glance what’s in, what’s missing, and what’s new.
  • Automatic reminders follow up until your client submits.
  • You request changes on that one item, and your client fixes just that.
  • Documents are stored encrypted with your firm’s own key, hosted in the EU.

Five steps.
No chasing.

  1. 01

    Create a request

    Start from scratch or a template, with instructions, questions, and file uploads.

  2. 02

    Share it

    Actament emails your client a secure link, in their language.

  3. 03

    Your client completes it

    A guided page on your firm’s own address. Everything you asked for, in one place and before your due date.

  4. 04

    Reminders follow up

    Polite, automatic reminders go out until everything is in.

  5. 05

    You review

    Approve each answer, or ask for changes. Your client fixes just that item.

Everything you need to collect, nothing you don’t. Actament does one job: getting documents and answers from your clients, organized and reviewed.

Made for firms that depend on their clients’ paperwork. Accountants, lawyers, consultants, agencies, and brokers.

Built for documents covered by professional secrecy.

All data is encrypted with AES-256 in transit and at rest, so it’s protected while it’s sent and while it’s stored. On top of that, the answers and documents of every firm are encrypted with their own key, so even a full copy of our database, file storage, or backups contains only encrypted values. Hosted in Frankfurt, Germany.

Learn more about security
  • GDPR compliant

    Hosted in the EU

  • AES-256

    In transit and at rest

  • Your own key

    For every stored answer and file

  • Virus scanning

    Every uploaded file

Frequently asked questions

Do my clients need an account or an app?

No. Clients open a secure link. By default they confirm their email address with a one-time code, and there is no password or app to set up.

Where is our data stored?

In the EU, in Frankfurt, Germany. Answers and documents are stored encrypted with a key unique to your firm, on top of AES-256 encryption in transit and at rest.

Which languages are supported?

English and German. The dashboard, the client portal, and every email are available in both, and each client receives emails in their own language.

Which files can clients upload?

Any file type your firm allows for a question, up to 50 files per question and 100 MB per file. Every file is scanned for viruses.

How do I get started?

Create an account, pick a starter template for tax returns, client onboarding, or KYC, and send your first request in a few minutes.

What happens when a client uploads the wrong document?

You request changes on that item with a short reason. Your client sees exactly what needs another look and fixes just that, nothing else has to be resent.

See all questions

More time for your expertise. Less time chasing documents.

Send your first request in minutes with a ready-made template, and win back the hours you spend on follow-up emails and calls every week. Reminders run on their own, and everything arrives organized, so you can get straight to the work your clients pay you for.

Get started for free · No credit card required

Book a demo

Our calendar is not available right now. Write to us and we’ll find a time. hello@actament.com